TeleStudio pre-CRM - What makes it special?
Customer Relationship Management (CRM) platforms are great at managing existing clients and hot-prospects. However, TeleStudio "pre-CRM" works in a very different way. TeleStudio's role is not to manage existing customers and hot prospects - but to help you find new ones - fast (from whatever data you have available).
TeleStudio is all about helping you to make lots of effective calls, send out targeted emails & mailers, and then follow everything up in a structured, efficient and user-friendly way.
Quick note: Whilst TeleStudio has been designed as a rapid appointment-setting application, it is equally good at helping you fill events, clean existing data and conduct telephone based market research.
Here is a quick example on how TeleStudio might work for you:
Let's say you have some data that you have acquired from a show, and you wish to contact everyone on that list to book appointments for your senior sales team:
Let TeleStudio help you to import, clean, de-dupe and structure the data, plus add in a few qualification questions
Make some calls - This is one of the areas where TeleStudio really proves its worth, allowing you to make over 40% more calls than standard CRM systems (but in a really nice and user-friendly way)
Send out a targeted mailer or email-broadcast, and have TeleStudio help you track any leads and implement your follow-up strategy
Let TeleStudio assist your management team in monitoring and refining the process, to make sure that you get the very best from your people, the data and your investment
TAKE A CLOSER LOOK
Your pipeline will never
be the same again.
Nothing else comes close to TeleStudio when it comes to helping us book high-value appointments for our clients and then helping us to manage each one - on a personal level.
Liam Brennan
Managing Director
Don't Just Sit There - Sell Something
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The right tool...
Making life easier is at the top of our list whenever we come up with anything for TeleStudio, and we listen really hard to everyone who has an idea or opinion. So, whether you are part of a high-end marketing agency (managing hundreds of client-campaigns), or are simply trying to create a quality in-house, appointment-setting team - TeleStudio has been built with you in mind.
Here are just a few of the features that our users really appreciate:
> 40% more calls in the same time - achieved in a way that treats you like a professional
The right amount of on-screen information - TeleStudio screen layouts and data tools are designed to give you just the right amount of information, where you need to see it
Personalised information templates - Sending out emails or letters (during a call or in bulk) is much easier when you have your own personalised templates available
Working with multiple contacts - Quickly find the right contact within the same company, and close off the others (even at reception level), it's super easy
Speeds up complex tasks - You've booked an appointment and need to notify the sales person, their PA and an internal administrator, plus you need to send out fully personalised confirmation emails - it's a couple of clicks and you're on to the next record
We really could go on and on (and on.....and on...) about how TeleStudio can save you time and make your life easier. However, the net result is that once TeleStudio is up and running - your pipeline will never be the same again.
Don't miss another opportunity...
Making sure that your campaigns are setup in the right way, and that processes are in place to stop things being overlooked or forgotten can be a complex, time consuming task. Fortunately, and in no small part thanks to our amazing clients - TeleStudio has some extremely useful tools to help out:
Getting the data right - TeleStudio will help you to prepare whatever data you are planning to use. From intelligent, de-duping and formatting to grouping and segmentation - it has everything you need
Setting the rules - One of the most powerful areas within TeleStudio (and one that sets it apart from most CRM applications), is that it can be easily configured to make campaigns run exactly as you need them to
Monitoring - TeleStudio lets you monitor the key aspects of your campaigns. For example: User / data performance, records that need attention, information that still needs to be sent out or followed-up - etc. etc. etc.
In short there are many tools built-in to TeleStudio that are designed to make sure that your campaigns run smoothly, that nothing ever gets overlooked and that nobody is ever going to steal your dinner from under your nose :O).
Heading in the right direction...
Not surprisingly, most people working in this field have a very good gut feel with regards to campaign objectives, the data and the people working on it. However, we also understand that there is a real need to back that up with factual data.
Our reports and monitoring tools have been designed to make it simple to present the right information clearly, quickly and in a way that everyone can understand:
How many effective calls are being made each day, by whom and what are the hourly breakdowns
What data / areas are providing the best returns
How many calls does it take to get an appointment, and how much calling-time do we need to get 10
What are the number of contacts with X products installed etc.
The above examples are just a quick snapshot of the kind of information you can get at any time. You can also setup your own Excel export templates, so that you can generate your own management reports - should you wish to. That said, if you need specific custom reports tailored for you (or a specific campaign), we will be more than happy to help.
A complete solution for your business...
Whenever we get a new client, we find out their specific needs and configure TeleStudio to work in the right way for their business. We then provide the necessary training to get the users up and running and finally, we are on-hand to help out during normal office hours - ALL OF THIS IS INCLUDED IN THE MONTHLY SUBSCRIPTION.
It's also worth noting that you can do pretty much everything for yourself (if you wish to), such as:
Create, duplicate, modify and update your campaigns
Import, clean and organise data
Create complex filters and queries (and save them as Bookmarks for future use)
Setup email broadcasts and mailers
That said, we also provide an in-house service where we can take care of whatever you need (leaving you free to focus on the objectives, rather than the technical aspects). The average cost for us to take care of the above type scenarios is £35 (based on time required).
We also offer a fully-managed, development service where we can do all sorts of clever things, including:
Custom functionality - This could be anything that makes TeleStudio work even better for you
Bespoke reports - Great if you need to run something complex and specific on a periodic basis
CRM Integration - If you need TeleStudio to push/pull data to and from a CRM platform
If one of the above items is of interest, please give us a call/email, so we can discuss it and put together a quotation.
Everyday users
Campaign administrators
Management tools & reports
A little help from us
an essential investment
We specialise in working with professional service clients - so everything we do has to meet the highest possible professional standards. TeleStudio helps us to do this by being flexible and comprehensive. As a result, even the most complex of campaigns can be easily managed. The confidence this gives both my clients and my team makes TeleStudio an essential investment.
ALEX BARR
Managing Director, GenLead
Ready to see TeleStudio in action...
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